Loader
Categories
/home /faq

Can I Transfer a Service to Another User?

Yes! DartNode allows you to transfer services to another user — completely free of charge


📦 Steps to Transfer a Service

To get started, follow these steps:

  1. 👤 Make sure the receiving user has an active DartNode account.

  2. 💳 They must also have a valid billing profile set up at
    🔗 https://app.dartnode.com/billing

  3. 📝 Open a support ticket with our Accounting department.

  4. 🎯 In the ticket:

    • Clearly request the service transfer

    • Select the specific service to move using the dropdown menu


⚠️ Important Notes

  • ⏱️ Transfers are done on a best-effort basis

  • 📅 They can take up to 7 days to complete


💬 Need Help?

No problem!
Just email us at support@dartnode.com and we’ll walk you through it.