Knowledge Base

Find detailed guides, step-by-step tutorials, and FAQs to help you get the most from your DartNode services.

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My Service Was Terminated — Can I Recover My Data?

My Service Was Terminated — Can I Recover My Data?

Once a service is terminated, all data is permanently deleted and cannot be recovered. Termination happens:

  • 10 days after an invoice goes past due (automatic).
  • Immediately if you choose "Cancel Immediately" from the dashboard.
  • 30 days after suspension if the suspension is not resolved.

Prevention: Always maintain snapshots of important data, and keep your billing information current.