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Find detailed guides, step-by-step tutorials, and FAQs to help you get the most from your DartNode services.
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I Cannot Log In with Google or Discord (SSO)
I Cannot Log In with Google or Discord (SSO) Make sure you previously created your DartNode account using the same SSO provider. Ensure pop-ups are not blocked — SSO opens a provider window for authorization. If Google SSO fails, try clearing your Google session cookies and re-authenticating. If…
I Lost My Two-Factor Authentication Device
I Lost My Two-Factor Authentication Device On the 2FA verification page, click Use a Recovery Code. Enter one of the 8 recovery codes you saved during 2FA setup (format: XXXX-XXXX). Each recovery code can only be used once. After logging in, go to Settings to reconfigure 2FA with a new device. If…
My Team Member Cannot Access Certain Features
My Team Member Cannot Access Certain Features Go to Settings > Team (account owner only). Check the team member's assigned permissions. Common permission scopes: billing.manage — required for power actions, upgrades, addons, and cancellation. service.manage — required for backups, reinstalls, boot…