How to change my account email address
Need to update your account's primary email? No problem — we’ll help you make the change securely. Here's how:
🔐 Step-by-Step Instructions
- Login to your current DartNode account at https://app.dartnode.com
- Navigate to Support → Open Ticket
- Select the Accounting department
- Include the new email address you'd like your account updated to
Once submitted, our team will review the request and confirm the change if everything checks out.
⚠️ Security Notice
To protect your account, we do not accept email change requests via:
- Inbound email (e.g., sending an email to [email protected])
- Our public contact form on dartnode.com
All change requests must be made through the authenticated dashboard ticket system.
🔑 Lost Access to Your Email?
If you no longer have access to the email address on file, you can still recover your account by providing proof of ownership.
✅ To verify ownership, provide:
- An Invoice Number for a paid DartNode service
- Matching payment information (e.g., last 4 digits of card, transaction ID, etc.)
- Other proof of identity associated with the account
Open a ticket using the lost access form or reach out through a trusted payment method for identity verification.
💬 Need Help?
If you're unsure how to proceed, reach out to our team via your dashboard or email [email protected] for guidance.