Knowledge Base
Find detailed guides, step-by-step tutorials, and FAQs to help you get the most from your DartNode services.
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Fixing Connectivity Issues (Reconfigure Network)
Overview: If your server is "Online" but you cannot reach it via SSH or Ping, your virtual network interface may need a refresh.Steps:From your server's Control Console, locate the Networking tile.Click Reconfigure Network.This process will refresh your IP assignments and Gateway settings without…
How to Access Your Server Management
Log in to your Dashboard.Click on Cloud VPS in the left-hand sidebar.Locate your server (e.g., #22477 ) and click on it to open the Control Console.
How to Access the VNC Console
Overview: The VNC Console provides a direct "monitor and keyboard" connection to your VPS. You can use this at any time to access your server's command line directly through your web browser, even if you do not have an SSH client installed.Steps:Log in to your Dashboard and select Cloud VPS.Click…
How to Reinstall Your OS (Format Disk)
Overview: Use this guide when you want to wipe your server and start fresh with a new Operating System.⚠️ Warning: This action is permanent and will delete all data on your VPS.Steps:Log in to your Dashboard and select Cloud VPS.Click on the Instance ID you wish to modify.Click the Re-Install…
How to change my account email address
Need to update your account's primary email? No problem — we’ll help you make the change securely. Here's how:🔐 Step-by-Step InstructionsLogin to your current DartNode account at https://app.dartnode.comNavigate to Support → Open TicketSelect the Accounting departmentInclude the new email address…
How to Request Additional IP Addresses
Overview: If your project requires more than the default IP allocation, you can request additional IPv4 or IPv6 addresses directly through your control panel.Steps:Log in to your Dashboard and select the Cloud VPS you wish to modify.In the Control Console, click on the Networking tile.On the…