Colocation
Remote Hands Support
Need help in the datacenter? We provide Remote Hands support for all colocation customers.🆓 Free Remote Hands:We offer free support for basic tasks, including:Rebooting a serverChecking link lightsVisual inspectionsMoving a cable💼 Paid Support:For advanced support like BIOS config, OS installs, or…
Cross Connects (XC)
Need a Cross Connect (XC) from your colocation cabinet to another tenant, carrier, or cage? We’ve got you covered.💵 No Monthly Fees:We charge no monthly recurring fee (MRC) on cross connects.⚙️ One-Time Setup Fee:To support the infrastructure, we charge a one-time $300 fee per cross connect.🚀 What…
De-Racking Your Equipment
Need to remove your server from the rack? We’ve got you covered.✅ Free De-Rack:We offer complimentary de-racking for customers in good standing (no past-due invoices).💸 De-Rack & Storage Fee:If your account has a past-due balance and a de-rack is required or requested due to non-payment:$100 fee…
Shipping Your Server to DartNode
Getting your server to DartNode is easy! Once you've signed up for a colocation plan, you'll receive instructions including your rack ID and shipping address.🚚 Shipping Checklist:Label your server with your company name and rack ID.Include all accessories (rails, power cables, brackets, etc.).Use…