My Dedicated Server's IPMI Is Not Responding

1. Go to your dedicated server's detail page > IPMI tab.
2. If IPMI shows as not supported, your server model may not have IPMI. Open a support ticket with the NOC team.
3. Try Reset IPMI Password to refresh the connection credentials.
4. Click Close IPMI Session and then Launch On-Demand IPMI Session to start a fresh session.
5. If IPMI is accessible but the server is unresponsive, use IPMI power controls:
   • Try Power Off (Soft) first for a graceful shutdown.
   • If unresponsive, use Power Off (Hard) followed by Power On.
   • Reboot (Cold) performs a full power cycle.