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Knowledge Base

Find detailed guides, step-by-step tutorials, and FAQs to help you get the most from your DartNode services.

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Network & Email Issues

My Emails Are Going to Spam or Being Rejected

My Emails Are Going to Spam or Being Rejected Check rDNS: Set up a PTR record for your server's IP that matches your mail server hostname. Go to Network > Reverse DNS in the dashboard. Check SPF: Ensure your domain has an SPF TXT record authorizing your server's IP. Check DKIM: Set up DKIM signing…

My Reverse DNS (PTR) Record Is Not Working

My Reverse DNS (PTR) Record Is Not Working Go to Network > Reverse DNS and verify the PTR record is set correctly. Check the status column: Unset — no PTR record configured. Click Edit to set one. Propagating — the record was just changed. DNS propagation can take up to 24 hours. Propagated — the…