My Webhook Stopped Receiving Events
My Webhook Stopped Receiving Events
- Go to Settings > API > Webhooks and check the webhook status.
- Possible statuses:
- Active — working normally.
- Failing — recent deliveries have failed but the webhook is still active.
- Disabled — after 10 consecutive failures, the webhook is automatically disabled.
- If disabled:
- Verify your webhook endpoint is reachable and returning HTTP 2xx responses.
- Fix the endpoint, then re-enable the webhook from the settings page.
- Check the webhook event history for specific error messages and HTTP response codes.
- Use Test Webhook to verify your endpoint is working before re-enabling.