Knowledge Base
Find detailed guides, step-by-step tutorials, and FAQs to help you get the most from your DartNode services.
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HomeCloud Compute (VPS)
How to Access the VNC Console
How to Access the VNC Console Go to your server's detail page. Click VNC Console in the Control Console section. A full-screen remote desktop session will open in your browser. Use this to access your server's display output, including BIOS/boot screens and GUI desktops. VNC is useful when SSH is…
How to Reset the Root Password
How to Reset the Root Password Go to your server's detail page. Click Root Password in the Control Console section. Confirm the action in the modal dialog. The server will reboot, and the root password will be reset. The new password will be provided after the reset completes. Warning: This action…
How to Change Your Server Hostname
How to Change Your Server's Hostname Go to your server's detail page. Click the edit icon next to the server name/hostname in the profile card. Enter the new hostname in the modal form. Click Save. The hostname is updated immediately. Note: This changes the display name in the DartNode portal. To…
How to Cancel a Cloud Server
How to Cancel a Cloud Server Go to your server's detail page. Click the Cancel tab. Choose a cancellation option: Cancel at End of Billing Cycle — server remains active until the next payment date, then is terminated. Cancel Immediately — requires entering your password. Unused credit may be…
How to View Your Cloud Servers
How to View Your Cloud Servers Click Cloud Services > Cloud Compute in the navigation menu. You will see a list of all your cloud servers. Use the search bar to find servers by name, IP address, or ID. Filter by status: All, Running, or Stopped. Sort by Name, Status, CPU usage, or Memory usage.…
How to View Server Details and Metrics
How to View Server Details and Metrics From the Cloud Compute list, click on a server name. The server detail page shows: Status: Running, Stopped, or Migrating (with progress indicators). Real-time metrics: CPU percentage, RAM percentage, disk usage, network traffic. Server profile: OS icon,…
How to Start, Stop, or Restart a Server
How to Start, Stop, or Restart a Server Go to your server's detail page. Use the power control buttons: Power On — starts a stopped server. Force Stop — immediately powers down the server (like pulling the plug). Reboot — restarts the server (warm restart). Graceful Shutdown — sends a shutdown…
How to Create, Restore, and Delete Snapshots
How to Create, Restore, and Delete Snapshots (Backups) Viewing Snapshots Go to your server's detail page. Click the Snapshots/Backups tab. View your current snapshot count, total slots (3 free, or 30 with the premium addon), and auto-schedule status. Creating a Snapshot In the Snapshots panel,…
How to Merge VDS Slices
How to Merge VDS Slices This applies only to VDS (Virtual Dedicated Server) services with multiple slices on the same node. Go to your VDS server's detail page. Click the Merge tab. View other VDS services on the same node that can be merged. Select a service to merge and review the resource…
How to Reinstall the Operating System
How to Reinstall the Operating System Go to your server's detail page. Click the Reinstall tab. Select the desired operating system and version from the available list (Ubuntu, Debian, CentOS, Windows, etc.). Click Reinstall. Warning: Re-installing will permanently delete ALL data on the server.…
How to Manage Server IP Addresses
How to Manage Server IP Addresses Viewing IPs Go to your server's detail page. Click the Network tab/panel. View all assigned IPv4 and IPv6 addresses with their subnet and gateway info. The primary IP is marked with a badge and cannot be released. Requesting Additional IPs In the Network panel,…
How to Enable DDoS Protection
How to Enable DDoS Protection Go to your server's detail page. Click the DDoS tab. If not protected, click Enable DDoS Protection ($2.95/month for cloud, $35/month for dedicated). Once enabled, view attack history for the last 30 days showing target IP, action taken, timestamps, and status.
How to Access the SSH Terminal
How to Access the SSH Terminal Go to your server's detail page. Click SSH Terminal in the Control Console section. A browser-based terminal will open using your server's SSH connection. Keyboard shortcuts: Ctrl+Shift+F — search within terminal output. Use the paste modal for pasting large blocks of…
How to Manage ISO Images and Boot Order
How to Manage ISO Images and Boot Order Uploading an ISO Go to your server's detail page and click the Boot tab. Drag and drop an ISO file or click to upload using the file uploader. Wait for the upload to complete (progress bar shown). Downloading an ISO from URL In the Boot tab, enter the direct…
How to Upgrade Your Server Plan
How to Upgrade Your Server Plan Go to your server's detail page. Click the Upgrade tab. Review the available plans showing vCPU, Memory, Storage, and Price. Your current plan is highlighted. Plans you can upgrade to show an Available badge. Click Upgrade next to your desired plan. Review the price…