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Knowledge Base

Find detailed guides, step-by-step tutorials, and FAQs to help you get the most from your DartNode services.

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Cloud Compute (VPS)

How to Reset the Root Password

How to Reset the Root Password Go to your server's detail page. Click Root Password in the Control Console section. Confirm the action in the modal dialog. The server will reboot, and the root password will be reset. The new password will be provided after the reset completes. Warning: This action…

How to View Server Details and Metrics

How to View Server Details and Metrics From the Cloud Compute list, click on a server name. The server detail page shows: Status: Running, Stopped, or Migrating (with progress indicators). Real-time metrics: CPU percentage, RAM percentage, disk usage, network traffic. Server profile: OS icon,…

How to Start, Stop, or Restart a Server

How to Start, Stop, or Restart a Server Go to your server's detail page. Use the power control buttons: Power On — starts a stopped server. Force Stop — immediately powers down the server (like pulling the plug). Reboot — restarts the server (warm restart). Graceful Shutdown — sends a shutdown…

Using the VNC Console

The VNC console is like plugging a monitor and keyboard into your server, through your web browser. It works even when the network inside the server is broken, SSH is down, or your firewall has locked you out, so it's the first tool to reach for when you can't connect any other way. Opening the…

How to Create, Restore, and Delete Snapshots

How to Create, Restore, and Delete Snapshots (Backups) Viewing Snapshots Go to your server's detail page. Click the Snapshots/Backups tab. View your current snapshot count, total slots (3 free, or 30 with the premium addon), and auto-schedule status. Creating a Snapshot In the Snapshots panel,…

How to Merge VDS Slices

How to Merge VDS Slices This applies only to VDS (Virtual Dedicated Server) services with multiple slices on the same node. Go to your VDS server's detail page. Click the Merge tab. View other VDS services on the same node that can be merged. Select a service to merge and review the resource…

How to Access the SSH Terminal

How to Access the SSH Terminal Go to your server's detail page. Click SSH Terminal in the Control Console section. A browser-based terminal will open using your server's SSH connection. Keyboard shortcuts: Ctrl+Shift+F — search within terminal output. Use the paste modal for pasting large blocks of…

How to View Your Cloud Servers

How to View Your Cloud Servers Click Cloud Services > Cloud Compute in the navigation menu. You will see a list of all your cloud servers. Use the search bar to find servers by name, IP address, or ID. Filter by status: All, Running, or Stopped. Sort by Name, Status, CPU usage, or Memory usage.…

How to Change Your Server Hostname

How to Change Your Server's Hostname Go to your server's detail page. Click the edit icon next to the server name/hostname in the profile card. Enter the new hostname in the modal form. Click Save. The hostname is updated immediately. Note: This changes the display name in the DartNode portal. To…

How to Manage ISO Images and Boot Order

How to Manage ISO Images and Boot Order Uploading an ISO Go to your server's detail page and click the Boot tab. Drag and drop an ISO file or click to upload using the file uploader. Wait for the upload to complete (progress bar shown). Downloading an ISO from URL In the Boot tab, enter the direct…

Reinstalling Your Server's Operating System

Reinstalling the operating system wipes your server and gives you a clean install of the OS you choose, in about 5–10 minutes. It's the fastest way to recover from a compromised or badly broken server, or to switch distributions. It also erases everything on the disk, so read the warnings below…

How to Upgrade Your Server Plan

How to Upgrade Your Server Plan Go to your server's detail page. Click the Upgrade tab. Review the available plans showing vCPU, Memory, Storage, and Price. Your current plan is highlighted. Plans you can upgrade to show an Available badge. Click Upgrade next to your desired plan. Review the price…

How to Enable DDoS Protection

How to Enable DDoS Protection Go to your server's detail page. Click the DDoS tab. If not protected, click Enable DDoS Protection ($2.95/month for cloud, $35/month for dedicated). Once enabled, view attack history for the last 30 days showing target IP, action taken, timestamps, and status.