How to Set Up Webhooks

1. Go to Settings > API > Webhooks.
2. Click Create New Webhook.
3. Enter the Webhook URL — the endpoint that will receive event notifications.
4. Select the events to subscribe to:
   • service.created, service.updated, service.suspended, service.terminated
   • invoice.created, invoice.paid, invoice.overdue
   • ticket.created, ticket.updated
5. Save the webhook. A secret will be generated for verifying webhook signatures.
6. Use Test Webhook to send a test event.
7. Monitor delivery status and event history from the webhook detail page.

Webhook statuses: Active, Failing, Disabled (auto-disabled after 10 consecutive failures).